NIGHT-NANNIES Ltd Agency will only undertake business on the following Terms and Conditions. These terms are legally binding so please read them carefully.
1 The acceptance of a Night Nanny introduced by the
Agency will be deemed as acceptance of our Terms
and Conditions of Business.
2 The Client will be charged a fee upon confirmation
of booking the Night Nanny. The fee must be paid
in full within seven working days of the
invoice date, or prior to the date that the booking
commences, whichever is sooner.
3 The fee charged for the introduction of a Nanny is
for one engagement only for up to six months.
Any Nanny returning at a future date will incur a
further charge and the Agency must be notified of
such an event by the Client.
4 The Agency assumes that all details of the
Engagement have been agreed between the Client
and Nanny unless the Client informs the Agency in
writing to the contrary prior to the commencement
of the Engagement, and will issue a written
confirmation to this effect.
5 The Client is liable to pay the Nanny at the end of
each night she is booked. Should the Client cancel a booking within 5 days of
commencement the client is liable to pay the Nanny 75% of the value of tha
booking. Should the booking be cancelled within 48 hours of commencement, the
Client is liable for 100% of that booking and the fees for that booking should
be paid directly to the Nanny.
6 The Agency acts as an introduction agency only
and does not directly or indirectly employ the
Nanny who is self-employed.
7 All information is confidential and must not be
passed to a third party, either directly or indirectly.
If information is passed to a third party, and a
Nanny is booked/engaged otherwise than through
our Agency, this will constitute a breach of our
terms, and our standard fees will be charged to our
8 The Client is requested to reimburse the Nanny all
reasonable traveling expenses upon presentation of receipts.
9 Agency fees are non-refundable. If during the
booking unforeseen circumstances arise resulting in
the departure of the Nanny, the Agency will offer a
free replacement for the remainder of the booking
I) The Agency fee has been received by
the due date.
II) The Agency is advised in writing as to the termination of the booking within 24
III) There has been no reasonable cause for the
Nanny to terminate employment.
If no suitable replacement can be found, the
Agency fee will be refunded pro rata.
10 In the event that the Client wishes/needs to cancel
the booking prior to commencement due to
extenuating circumstances, the Agency reserves the
right to retain 50% of the fee for work incurred. (See also Condition 5 for
cancellation fees due to the Nanny).
11 While the Agency endeavours to verify the
background of staff introduced before employment
commences, we cannot guarantee that all the
information regarding the Nanny is accurate. The
Agency does not accept any liability whatsoever for
misrepresentation, loss, damage, injury, delay,
claims or expense of any description arising out of
an introduction made by the Agency.
12 Whilst the Agency tries to ensure that a potential
Nanny is interviewed personally and full reference
checks are carried out, it is ultimately the sole
responsibility of the Client to make their own
enquiries and checks to satisfy themselves as to the
suitability of the Nanny. The Agency gives no
guarantee regarding the capability, character,
medical condition, age or suitability of the Nanny.
The final responsibility for accepting and employing
the Nanny lies with the Client.
13 The Agency reserves the right to use its own
discretion with regard to any situation or problem
not itemised in its terms.
14 The word “Nanny” refers to a Nanny, Student
Nurse, Nurse, or any other person whom the
Agency introduces as available for employment or
hire by the Client.
15 The Agency reserves the right to increase the Night
Nanny fee by giving one month’s written notice to
the Client. If the Client is dissatisfied with the
increase he or she may cancel the contract. In such
an event the Client shall no longer be entitled to
employ the service of the Night Nanny on any
16 Payments for agency fees are by credit cards or internet banking only.
17 If a Night Nanny is subsequently booked as a day
nanny - then an additional fee will be required.