NIGHT-NANNIES Ltd Agency will only undertake business  on the following Terms and Conditions. These terms  are legally binding so please read them carefully.  

 

1 The acceptance of a Night Nanny introduced by the  

Agency will be deemed as acceptance of our Terms  

and Conditions of Business.  

 

2 The Client will be charged a fee upon confirmation  

of booking the Night Nanny. The fee must be paid  

in full within seven working days of the  

invoice date, or prior to the date that the booking  

commences, whichever is sooner.  

 

3 The fee charged for the introduction of a Nanny is  

for one engagement only for up to six months.  

Any Nanny returning at a future date will incur a  

further charge and the Agency must be notified of  

such an event by the Client.  

 

4 The Agency assumes that all details of the  

Engagement have been agreed between the Client  

and Nanny unless the Client informs the Agency in  

writing to the contrary prior to the commencement  

of the Engagement, and will issue a written  

confirmation to this effect.  

 

5 The Client is liable to pay the Nanny at the end of  

each night she is booked. Should the Client cancel a booking within 5 days of commencement the client is liable to pay the Nanny 75% of the value of tha booking. Should the booking be cancelled within 48 hours of commencement, the Client is liable for 100% of that booking and the fees for that booking should be paid directly to the Nanny.

 

6 The Agency acts as an introduction agency only  

and does not directly or indirectly employ the  

Nanny who is self-employed.  

 

7 All information is confidential and must not be  

passed to a third party, either directly or indirectly.  

If information is passed to a third party, and a  

Nanny is booked/engaged otherwise than through  

our Agency, this will constitute a breach of our  

terms, and our standard fees will be charged to our  

client.  

 

8 The Client is requested to reimburse the Nanny all  

reasonable traveling expenses  upon presentation of receipts.  

 

9 Agency fees are non-refundable. If during the  

booking unforeseen circumstances arise resulting in  

the departure of the Nanny, the Agency will offer a  

free replacement for the remainder of the booking  

if:  

 I) The Agency fee has been received by  

 the due date.  

 II) The Agency is advised in writing as to the termination of the booking within 24 hours.  

 III) There has been no reasonable cause for the  

 Nanny to terminate employment.  

Agency fee will be refunded pro rata.  

 

10 In the event that the Client wishes/needs to cancel  

the booking prior to commencement due to  

extenuating circumstances, the Agency reserves the  

right to retain 50% of the fee for work incurred. (See also Condition 5 for cancellation fees due to the Nanny).

 

11 While the Agency endeavours to verify the  

background of staff introduced before employment  

commences, we cannot guarantee that all the  

information regarding the Nanny is accurate. The  

Agency does not accept any liability whatsoever for  

misrepresentation, loss, damage, injury, delay,  

claims or expense of any description arising out of  

an introduction made by the Agency.  

 

12 Whilst the Agency tries to ensure that a potential  

Nanny is interviewed personally and full reference  

checks are carried out, it is ultimately the sole  

responsibility of the Client to make their own  

enquiries and checks to satisfy themselves as to the  

suitability of the Nanny. The Agency gives no  

guarantee regarding the capability, character,  

medical condition, age or suitability of the Nanny.  

The final responsibility for accepting and employing  

the Nanny lies with the Client.  

 

13 The Agency reserves the right to use its own  

discretion with regard to any situation or problem  

not itemised in its terms.  

 

14 The word “Nanny” refers to a Nanny, Student  

Nurse, Nurse, or any other person whom the  

Agency introduces as available for employment or  

hire by the Client.  

 

15 The Agency reserves the right to increase the Night  

Nanny fee by giving one month’s written notice to  

the Client. If the Client is dissatisfied with the  

increase he or she may cancel the contract. In such  

an event the Client shall no longer be entitled to  

employ the service of the Night Nanny on any  

basis.  

 

16 Payments for agency fees are by credit cards or internet banking only.  

 

17 If a Night Nanny is subsequently booked as a day  

nanny - then an additional fee will be required.