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OUR TERMs & conditions: Please READ
NIGHT-NANNIES Ltd Agency will only undertake business  on the following Terms and Conditions. These terms  are legally binding so please read them carefully.  
 
1 The acceptance of a Night Nanny introduced by the  
Agency will be deemed as acceptance of our Terms  
and Conditions of Business.  
 
2 The Client will be charged a fee upon confirmation  
of booking the Night Nanny. The fee must be paid  
in full within seven working days of the  
invoice date, or prior to the date that the booking  
commences, whichever is sooner.  
 
3 The fee charged for the introduction of a Nanny is  
for one engagement only for up to six months.  
Any Nanny returning at a future date will incur a  
further charge and the Agency must be notified of  
such an event by the Client.  
 
4 The Agency assumes that all details of the  
Engagement have been agreed between the Client  
and Nanny unless the Client informs the Agency in  
writing to the contrary prior to the commencement  
of the Engagement, and will issue a written  
confirmation to this effect.  
 
5 The Client is liable to pay the Nanny at the end of  
each night she is booked. Should the Client cancel a booking within 5 days of commencement the client is liable to pay the Nanny 75% of the value of tha booking. Should the booking be cancelled within 48 hours of commencement, the Client is liable for 100% of that booking and the fees for that booking should be paid directly to the Nanny.
 
6 The Agency acts as an introduction agency only  
and does not directly or indirectly employ the  
Nanny who is self-employed.  
 
7 All information is confidential and must not be  
passed to a third party, either directly or indirectly.  
If information is passed to a third party, and a  
Nanny is booked/engaged otherwise than through  
our Agency, this will constitute a breach of our  
terms, and our standard fees will be charged to our  
client.  
 
8 The Client is requested to reimburse the Nanny all  
reasonable traveling expenses  upon presentation of receipts.  
 
9 Agency fees are non-refundable. If during the  
booking unforeseen circumstances arise resulting in  
the departure of the Nanny, the Agency will offer a  
free replacement for the remainder of the booking  
if:  
 I) The Agency fee has been received by  
 the due date.  
 II) The Agency is advised in writing as to the termination of the booking within 24 hours.  
 III) There has been no reasonable cause for the  
 Nanny to terminate employment.  
If no suitable replacement can be found, the  
Agency fee will be refunded pro rata.  
 
10 In the event that the Client wishes/needs to cancel  
the booking prior to commencement due to  
extenuating circumstances, the Agency reserves the  
right to retain 50% of the fee for work incurred. (See also Condition 5 for cancellation fees due to the Nanny).
 
11 While the Agency endeavours to verify the  
background of staff introduced before employment  
commences, we cannot guarantee that all the  
information regarding the Nanny is accurate. The  
Agency does not accept any liability whatsoever for  
misrepresentation, loss, damage, injury, delay,  
claims or expense of any description arising out of  
an introduction made by the Agency.  
 
12 Whilst the Agency tries to ensure that a potential  
Nanny is interviewed personally and full reference  
checks are carried out, it is ultimately the sole  
responsibility of the Client to make their own  
enquiries and checks to satisfy themselves as to the  
suitability of the Nanny. The Agency gives no  
guarantee regarding the capability, character,  
medical condition, age or suitability of the Nanny.  
The final responsibility for accepting and employing  
the Nanny lies with the Client.  
 
13 The Agency reserves the right to use its own  
discretion with regard to any situation or problem  
not itemised in its terms.  
 
14 The word “Nanny” refers to a Nanny, Student  
Nurse, Nurse, or any other person whom the  
Agency introduces as available for employment or  
hire by the Client.  
 
15 The Agency reserves the right to increase the Night  
Nanny fee by giving one month’s written notice to  
the Client. If the Client is dissatisfied with the  
increase he or she may cancel the contract. In such  
an event the Client shall no longer be entitled to  
employ the service of the Night Nanny on any  
basis.  
 
16 Payments for agency fees are by credit cards or internet banking only.  
 
17 If a Night Nanny is subsequently booked as a day  
nanny - then an additional fee will be required.
We’re here to help & we operate NZ wide, So call us today...
© Night Nannies Ltd All rights reserved.  Terms and conditions
Head Office: Night Nannies, 11 Reserve Terrace, Lyttelton, Christchurch 8082, New Zealand.
Phone 03 328 8873, Fax 03 328 8833, e-mail info@night-nannies.co.nz
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(09) 889 0876